To select your refund method:
Log in to myDMACC.
On the left side of the screen in the blue navigation list, scroll down to the section named Tools. Under the Tools header, click on Financial.
In the list under the Financial section, click Account Detail for Term. This should re-direct you to your Account Detail screen.
From the Account Detail screen, click on the Payment and Refund Management button. This will direct you to the Nelnet site.
On your first visit, follow the prompts to create an account with Nelnet.
After creating an account, select Manage Refunds to enroll in a refund method.
Enter your information. Your refund will be sent using the method you selected.
*Please Note: If you are having issues when clicking the Payment and Refund Management button, please log out and clear your browser cache. Once cleared, log back in and try again. If issues persist, please call Student Accounts at 515-964-6446.
Refund method options include:
Direct Deposit (ACH) to your bank account - You will need to enter your bank routing and account numbers. Funds will typically be available in your bank account 3-4 days after the date your refund is processed on your student account.
Reloadable Debit Card - You will need to enter the routing and account numbers for the card. Funds will typically be available on your card 3-4 days after the date your refund is processed on your student account.
Additional information about reloadable debit cards
If you choose the reloadable debit card option, you will need to obtain your own debit card. Cards may typically be purchased for about $5.00 at many big box retailers, gas stations and drug stores. Some cards are also available online. Reloadable debit cards work like traditional debit cards in that they may receive direct deposits and available funds may be used to make everyday purchases, pay bills, transfer money, etc. Some cards have associated fees and requirements so you should take time to research the best card for you.