Essential Facilitation Skills
How you present yourself, information and your ability to lead groups to tangible outcomes can impact your job, relationships and opportunities. This course is designed for individuals who need to develop, strengthen or refresh their facilitation skills. We will start with the basic roles of a facilitator and build through practice facilitation activities.
What are You Saying? What Your Body Language is Really Communicating
Did you know that communication is 55% visual and only 7% of the actual words spoken? Body language is the management of time, space, appearance, posture, gesture, touch, expression, eye contact and vocal prosody. Learn what messages you could unknowingly be sending, how to become a more effective communicator and how to better read those around you.