Abels Funeral and Cremation Service is in our Grundy Center, IA (and surrounding areas) community and we are adding an Office Manager to our team.
The Office Manager reports directly to our location manager and is responsible for the day-to-day front office and administrative support of the funeral home operations and facilities.
We provide you with a competitive benefits package! We care about your work-life balance, we want you to take time off! We also want to support you in your growth, and we offer all our colleagues Vertin Learning opportunities.
What you'll do:
- Manage the reception area and responds to families, funeral home staff, and public inquiries by phone, email, and in-person.
- Greet families and guests, handling inquiries and directing them according to their specific needs.
- Maintain daily incoming and outgoing mail, postal deliveries, and package pickup.
- Support the funeral home staff administration tasks pertaining to arrangements, obituaries, death certificates, etc.
- Assist in the creation of memorial bookmarks, folders, videos, social media posts, and the funeral home website as needed.
- Oversee billing processes that include accounts receivable and accounts payable.
- Maintain distribution lists and process mailings for customer satisfaction surveys, aftercare, and preneed initiatives.
- Support administration tasks and facility set-up for memorial, community, and special events.
- Maintain and purchase office supply and product inventories.
- Supervise the maintenance of office areas, public rooms, equipment, and provide occasional assistance with vehicles.
- Lead funeral home staff in housekeeping duties to ensure the funeral home displays a clean, organized, and professional environment.
- Perform other duties as assigned.
Experience you need to bring:
- High School Diploma or equivalent
- 1+ years of related office management experience
- Strong customer service skills
Grundy Center, IA and the surrounding communities we serve (Dike, Eldora, Reinbeck, Wellsburg) is a community within Iowa that gives you the opportunity to live in a historic small town. These communities are safe, with beautiful city parks and a lot of outdoor recreation. In addition, you can walk through town museums, dine and live the good life. (grundycenter.com)