Description:
Huebner Funeral Home, which has locations in Denison, Charter Oak, Schleswig, and Westside, Iowa, is offering an opportunity for a licensed Funeral Director to join their team. This is not merely a job, but a meaningful career that brings a positive impact to the lives of the people they serve. The ideal candidate must be committed to providing excellent customer service and care for the families entrusted to them.
Huebner Funeral Home is a family-owned business that combines entities with Ohde Funeral Home in Manning, Manilla, and Kimballton, as well as Heartland Funeral and Cremation Services in Harlan, serving 250+ calls across southwest Iowa. The funeral home's competent staff comprises three full-time funeral directors, two full-time office managers, a maintenance director, and several part-time staff. They are all dedicated to providing compassionate care and the highest quality service at every opportunity.
The funeral home values honesty, courage, integrity, and ethical behavior, and encourages the development of personal growth. They are deeply rooted in the communities they serve, providing a personalized touch to every family they serve. They believe in the value of funeral and cemetery services, drawing on decades of experience to create the optimal experience for their families.
Position Summary:
The Funeral Director is responsible for handling the final disposition arrangements of the deceased in a professional, caring manner consistent with the family's wishes, the standards of Huebner Funeral Home, and related legal requirements. They will provide sensitive, effective personal intervention to bereaved family members and friends of the deceased. The Funeral Director coordinates the work of other funeral home staff in carrying out these arrangements in a manner that exceeds the expectations of the families served.
Essential Duties and Responsibilities:
· Consults with client families or legal representative of the deceased to create services designed to meet their end-of-life memorialization expectations.
· Ensures that client families are presented with all merchandising and service options available.
· Obtains information needed to complete required documents such as obituaries, death certificates, burial permits, and insurance.
· Coordinates all service arrangements and details with clergy, other presiding persons, fraternal or military organizations, and others who may participate in conducting the funeral service.
· Utilizes systems to record merchandise selections, enter contracts, and complete necessary forms.
· Plans, schedules, and conducts visitations and services.
· Oversees all employees participating in services, ensuring that each member of the team understands their individual role and is professionally representing the location.
· Prepares the deceased, including dressing and casketing.
· Places casket or remains in visitation area, setting up the area to comply with client family wishes, including adjusting light fixtures, and arrangement of flowers or plants.
· Directs and ushers' families and services attendees to and from the location of the funeral service.
· Supervises and assists in the transportation of client families to ensure a timely departure and arrival.
· Arranges and coordinates shipment of remains to and from other cities, locations or countries.
· Performs removals and transfers individuals into our funeral home's care as needed.
· Performs other duties, as assigned.
Requirements:
· Graduation from an accredited College of Mortuary Science with the ability to provide evidence of completion.
· A valid and applicable state Funeral Director License; reciprocal across states and in good standing.
· Possession of a valid state-issued driver's license with an acceptable driving record.
· Must possess exceptional customer service skills, including empathy, sensitivity, and the ability to work effectively under stressful situations with a diverse group of people.
· Comprehensive professional knowledge as a funeral director and expertise in embalming, cosmetics, and restoration procedures.
Additional Eligibility Qualifications:
· Ability to read, write, and speak English fluently. Bilingual is a plus.
· High degree of overall computer proficiency.
· Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
· Ability to effectively present information to client families, co-workers, and leadership.
· Demonstrated willingness to participate in growing market share through active, personal participation in complimentary, community-based organizations.
· Ability to communicate effectively with internal and external customers, community leaders, and grieving client families.
· Ability to empathize with client families and their guests and demonstrate tact and patience in emotionally charged situations.
· Ability to maintain a positive attitude and working environment through organization and communication.
· Ability to actively listen to the needs of client families.
· Sufficient strength and manual dexterity and must be willing to work safely and comply with the Company's safety procedures, including wearing any personal protective equipment that may be required.
· Ability to climb, sit, stand, bend, kneel, and frequently lift up to 75 pounds, and may be required to lift up to 100 pounds.
· Performance of this position's duties also requires power reaching, pushing, and pulling.
· This position's duties require routine exposure to chemicals and/or blood borne pathogens. Exposure risk is considered: High
· Outdoor duties may require exposure to natural elements such as inclement weather, extreme temperatures, uneven ground, dust, gas, and/or fumes.
· Attention to detail, follow-through and ability to work in a team setting.
· Tactful and professional behavior when dealing with complaints or dissatisfaction with services or merchandise.
· Overtime is sometimes necessary or required.
· Ability to work independently with little or no supervision.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.